Southwest Airlines is known to be the passenger-friendly carrier in the world. It offers generous policies to make your travel easy and convenient. So, whether you are struggling with last-minute plan changes or entered the wrong name, the airline’s policies will get you covered.
With Southwest Airlines, you can conveniently correct spelling mistakes by calling their customer service or visiting their official website. Want to know more about the Southwest Airlines Name Change policy? Continue scrolling and learn more about it.
How to Change Name on your Southwest Tickets?
Passengers can change or correct their names by using the official site or calling the toll-free number. Choose the method of your choice and follow the instructions below to get started.
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Online Method
- Visit the official site of Southwest Airlines.
- Search for the change/Cancel option on the homepage.
- Enter all your booking details, including your Booking Code, First Name, and Last Name.
- Click “Change” and then “Continue” to access your trip info.
- Review your personal details and tap “Edit”.
- Change your name up to a few characters.
- Click the confirm option to save your choices.
- Southwest will send you an email if the change is successful
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Offline Method
In case of legal name changes, please contact the airline’s customer support desk and offer them the required documents to support your claim. Here’s how.
- Dial the Southwest Customer Service number.
- Connect to the IVR menu.
- Press the right button to redirect your call to the agent.
- Discuss your name change requests and provide them with the booking details.
- Keep the documents handy to expedite the process.
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Via Complaint Page
- Getting a busy tone when calling the airline’s professional? Use the Complaint Page to process your name change requests easily.
- Go to the Contact Us section.
- Click “Email Us”.
- Fill out the form with your name change request and add the correct details.
- Attach the important documents supporting your request.
- Click “Submit”.
- Wait for at least 7-10 days to get a response.
Please Note: Use the Complaint Page option only if you have enough time to wait for the airline’s response. If you are running out of time, please call the airline immediately to make name changes or corrections.
What is Southwest name change policy?
Find all the key terms and conditions of the airline’s name change policy beforehand and make further corrections accordingly. Here are the details.
- Travelers can only change up to four characters in their First, Middle, and Last Name combined.
- Passengers can only correct their name up to a few characters.
- You cannot change the entire name under any circumstances.
- If you change your legal name due to marriage or any other circumstances, then speak to a Southwest customer service representative. Show them all the required legal documents backing your name change.
- Rapid reward members can’t request a name change.
- You can’t transfer rights on the current PNR.
- Please add additional services to your bookings again, as the airline cancels all the previous additions once you change your name on the ticket.
- If you are traveling on codeshare or interline airline, you can change the name for the Southwest flight segment only.
How Much Does it Cost to Change a Name on the Southwest Ticket?
While Southwest doesn’t charge for minor name corrections, you must pay an additional fee for legal changes. The name change fee largely depends on the route you are flying. The charges can range between $80 and $200.
The fee also depends on the time left for boarding. Name changes are free within 24 hours of booking, so you are advised to review your details as soon as possible and change your name to avoid paying a hefty price. After that, you’ll be charged a fee.
What Documents Are Required to Make Legal Name Changes?
Southwest Airlines’ Name Change Policy restricts users from changing the entire name on their flight tickets. However, there are certain cases in which Southwest offers a sweet spot, such as marriage or divorce. Make sure you have the required legal documents to avoid unpleasant surprises later on.
Documents for Marriage
- Previous identification evidence
- Marriage Certificate
- New ID
Documents for Divorce
- Previous ID
- Legal divorce orders and papers
- New Identification Evidence
Please Note: Legal name changes can be done over the phone only. So, you must contact the airline’s toll-free number and talk to the live agent to get support. Share your name change preferences and submit the required documents to streamline the process.
Summing Up
That’s all about the Southwest Airlines Name Change Policy. Spelling mistakes are common when making flight bookings. However, you don’t have to worry about such silly errors as long as you have made bookings with Southwest Airlines. Despite being an ultra-low-cost carrier, it offers a dedicated name change policy to settle your problems without costing a fortune. Do you need more assistance? Contact the Southwest customer support desk and eliminate your concerns in seconds.
You may visit:
How to Cancel a Southwest Airlines Flight?
How to Change a Southwest Airlines flight?
